Privacy Policy

This Privacy Policy explains how MoviesFlix ("we," "us," "our") collects, uses, and protects information when you visit our website or use our IPTV subscription service. By using MoviesFlix, you agree to the practices described below.

1. Information We Collect

We collect only what's needed to deliver and support the service:

• Contact details you give us directly — name, WhatsApp/phone number, and device type — when you request a free trial or place an order.
• Communication records from WhatsApp, Telegram, or email support conversations, kept to resolve issues and provide account support.
• Basic technical data such as browser type, device type, and general usage patterns on our website, used to keep the site working correctly and to understand which pages are useful.

We do not collect payment card details directly — orders are coordinated via WhatsApp, and any payment processing is handled through the payment method you agree on with our support team.

2. How We Use Your Information

• To activate, deliver, and support your IPTV subscription.
• To respond to trial requests, orders, and support questions.
• To send service-related updates (activation confirmations, renewal reminders) — we do not sell your data or send unrelated marketing without your consent.
• To improve the website and troubleshoot technical problems.

3. Cookies & Local Storage

Our website uses browser local storage to remember your language preference. We don't use tracking or advertising cookies. Third-party resources we embed — Google Fonts and movie/TV artwork served from The Movie Database (TMDB) and Pexels — may set their own minimal technical cookies as part of standard content delivery; we don't control those directly.

4. Third-Party Services

We rely on a small number of trusted third parties to operate the service:

• WhatsApp / Telegram — for order communication and support. Messages sent through these platforms are subject to their own privacy policies.
• Google Fonts — for website typography.
• TMDB & Pexels — for movie, TV, and sports artwork displayed on our site.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We keep account and communication records for as long as your subscription is active and for a reasonable period afterward, to handle renewals, refund requests, and support history. You can request deletion of your data at any time — see Section 7.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@moviesflix0.com and we'll respond within a reasonable timeframe.

8. Children's Privacy

MoviesFlix is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact Us

Questions about this policy? Reach us at support@moviesflix0.com or via the Contact page.